CUSTOMER CARE / ORBYYTFLOW
Privacy Policy
How information supports your shopping experience.
Last updated: October 14, 2026
Who we are
orbyytflow is responsible for this store. Our address is 1 Chemin De Torigné, 35200 Rennes, France. For privacy questions or requests, contact [email protected].
Information you provide
Depending on the services you use, you may provide your name, contact email, phone number, shipping and billing addresses, order details, payment-related information, and the content of customer support requests, including relevant attachments. Please provide only information needed for your request.
How information is used
We use information as needed to respond to inquiries, process payments, review and fulfill accepted orders, arrange delivery, provide customer support, manage returns and refunds, and meet applicable legal obligations. Where relevant, processing is based on providing the requested service or taking steps toward a contract, legal obligations, legitimate interests in operating the store, or consent when required.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. We may also disclose information where required by law or to address lawful requests and protect applicable rights. The information involved depends on the service being provided.
Browser storage and cookies
The store uses browser local storage to retain product identifiers, packaging selections and quantities in your cart between visits. The cart does not require contact, address or card information in that storage. We do not add marketing analytics or advertising trackers to this storefront. See our Cookie Policy for details and removal instructions.
Retention, processing locations and your rights
Information is kept only as needed for the purposes for which it is processed and applicable legal requirements. Service providers may process information in locations outside your country; applicable data protection requirements govern such processing. Depending on applicable law, you may request access, correction, deletion, restriction or portability of your information, or object to certain processing. Where processing relies on consent, you may withdraw it. Contact us to exercise applicable rights. You may also raise a concern with your local supervisory authority, including the French CNIL where applicable.
Changes and contact
This policy may be updated to reflect changes to our services or legal requirements. The date shown on this page identifies the current version. Send questions to [email protected].
Questions? [email protected]
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